SHIPPING AND HANDLING
WHERE DOES KICKSMINI SHIP?
Kicksmini offers a flat rate standard shipping fee ($2.99) in the domestic United States on all orders regardless of how many items are purchased. All orders ship from Los Angeles, California, USA. We also ship internationally. If you don’t see your country in the shipping options, reach out to our customer support team (firstname.lastname@example.org) for more information.
WHEN WILL MY ORDER SHIP?
On weekdays, orders typically ship on the same day if it was placed before 2PM EST. During peak times, such as the Holiday Sales Event, your order may ship up to 24-48 hours after it was placed.
WHAT SHIPPING SERVICES CAN I GET AND HOW MUCH DOES IT COST?
For Domestic Orders:
All orders require a flat rate economic shipping fee, which only $2.99 per package regardless of how many items you purchase. We also offer expedited options to make sure you get what you need when you need it.
-Super Saver Shipping $2.99
-USPS Priority Mail $8.99
For International Orders:
We use USPS to ship the package to your country. Then your order will be picked up by your local post office. We offer a flat rate of $13.99 on all international orders regardless of how many items you purchase.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?
For Domestic Orders with Super Saver Shipping:
Your order typically will arrive 3-7 business days after payment has cleared. Final delivery is at the carrier's discretion; Orders shipping to Hawaii and Alaska may take additional delivery time.
For Domestic Orders with Expedited Services Option:
Your order should arrive at the chosen service level. Final delivery is at the carriers discretion.
For International Orders:
Delivery time will vary based on location. Usually international shipping takes 7-15 days for delivery. Please note, sometimes shipment takes an extra few days to clear Customs. We'll provide you with all the information necessary to keep an eye on your order.
HOW WILL I GET TRACKING INFORMATION?
Tracking is available as soon as your order ships - typically, within 24-48 hours after your order is placed. We will provide a tracking link via email after you've received your order confirmation.
FOR INTERNATIONAL SHIPPING ONLY:
Because of the variety of in-country carriers, customs policies, and international laws, it is Kicksmini's policy to issue a replacement once an international customer has not received their order after two months, The replacement will only be sent if the two month time period has lapsed, Our Customer Support team will do all they can to help track down your orders.