Returning online orders is easy - send back your unwanted items by mail to us within 15 days. Make sure to write down your name and order number. We will process exchange and return once we receive the returned items.
Exchanging online orders is easy - please send an email to with your exchange request. We will assist in completing your exchange process.
To return items purchased on Kicksmini.com, follow these easy steps:
Locate Your Order Number
If you have an account, sign in and go to your Order History or check your email for order history, Provide the order number so we can find your order details.
Print Your Return Label
Make sure to return your package with USPS First Class Package.
Attach Return Label
Next, get your package ready to mail back to us. Add your items and tape your package securely. Make sure to remove or cover the original shipping label and attach your new return label to the package. You're all set! Just drop your package off with USPS.
Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 1-3 business days to credit back to your original form of payment.
International customer? Please email firstname.lastname@example.org.